Hi @Kyra,
Indeed, I've reset the router to factory defaults, power cycled, and ensured its the latest firmware.
The issues have seemed to been present since I received the router and unrelated to any changes I've made. I've checked this by resetting the device and only making changes to the SSID and password (no other changes).
Is there a previous firmware or a diferent unit I should try?
Take a look at your signal. It should look something like this. If the TX power is high (lower negative value) you may have cable issues. But you may indeed have a bad modem.
I've just recently started checking my speed so whatever is wrong with the router has been that way since setup.
I get 80mbps on the speed test when connected with ethernet to the router. If I switch to wireless (3ft between router and pc), either 2.4 or 5 the speed drops to 30mbps.
I'd appreciate any tips before I dig into this blindly.
Startup Procedure Procedure Status Comment Acquire Downstream Channel 423000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv6 only Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 38 423000000 Hz 6.5 dBmV 43.6 dB 906826285 0 0 2 Locked QAM256 1 477000000 Hz 6.8 dBmV 43.5 dB 905936827 0 0 3 Locked QAM256 2 483000000 Hz 6.6 dBmV 43.4 dB 905940001 0 0 4 Locked QAM256 3 489000000 Hz 6.5 dBmV 43.3 dB 905943852 0 0 5 Locked QAM256 4 495000000 Hz 6.4 dBmV 43.3 dB 905947934 0 0 6 Locked QAM256 5 501000000 Hz 6.4 dBmV 43.0 dB 905953095 0 0 7 Locked QAM256 6 507000000 Hz 6.6 dBmV 43.1 dB 905957129 0 0 8 Locked QAM256 7 513000000 Hz 6.4 dBmV 43.2 dB 905960394 0 0 9 Locked QAM256 8 519000000 Hz 6.5 dBmV 43.3 dB 905965714 0 0 10 Locked QAM256 9 525000000 Hz 6.4 dBmV 43.1 dB 905970541 0 0 11 Locked QAM256 10 531000000 Hz 6.3 dBmV 43.1 dB 905973738 0 0 12 Locked QAM256 11 537000000 Hz 6.3 dBmV 43.1 dB 905977455 0 0 13 Locked QAM256 12 543000000 Hz 6.4 dBmV 42.7 dB 905980894 0 0 14 Locked QAM256 13 555000000 Hz 6.1 dBmV 43.0 dB 905985363 0 0 15 Locked QAM256 14 561000000 Hz 5.8 dBmV 42.8 dB 905988588 0 0 16 Locked QAM256 15 567000000 Hz 5.4 dBmV 42.7 dB 905990897 0 0 17 Locked QAM256 16 573000000 Hz 4.9 dBmV 42.5 dB 905999459 0 0 18 Locked QAM256 17 579000000 Hz 4.9 dBmV 42.6 dB 906002831 0 0 19 Locked QAM256 18 585000000 Hz 5.3 dBmV 42.7 dB 906006468 0 0 20 Locked QAM256 19 591000000 Hz 5.6 dBmV 42.6 dB 906009829 0 0 21 Locked QAM256 20 597000000 Hz 6.1 dBmV 42.7 dB 906013831 0 0 22 Locked QAM256 21 603000000 Hz 6.3 dBmV 42.8 dB 906017847 0 0 23 Locked QAM256 22 609000000 Hz 6.4 dBmV 42.9 dB 906011512 0 0 24 Locked QAM256 23 615000000 Hz 6.4 dBmV 42.8 dB 906011182 0 0 25 Locked QAM256 34 453000000 Hz 6.7 dBmV 43.5 dB 905989968 0 0 26 Locked QAM256 35 459000000 Hz 6.7 dBmV 43.4 dB 905994876 0 0 27 Locked QAM256 36 465000000 Hz 6.7 dBmV 43.4 dB 905997209 0 0 28 Locked QAM256 37 471000000 Hz 6.7 dBmV 42.7 dB 906001448 0 0 29 Locked QAM256 39 429000000 Hz 6.8 dBmV 43.7 dB 906006147 0 0 30 Locked QAM256 40 435000000 Hz 6.9 dBmV 43.8 dB 906009826 0 0 31 Locked QAM256 41 441000000 Hz 6.8 dBmV 43.2 dB 906010427 0 0 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 Upstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 1 35800000 Hz 40.5 dBmV 2 Locked ATDMA 2 29400000 Hz 40.8 dBmV 3 Locked ATDMA 3 23000000 Hz 40.8 dBmV 4 Locked ATDMA 4 16600000 Hz 40.8 dBmV 5 Not Locked Unknown 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1, 2, 3 31 690000000 Hz 7.4 dBmV 41.3 dB 1228 ~ 2867 221505330 109773422 0 2 Not Locked 0 0 0 Hz 4.3 dBmV 0.0 dB 0 ~ 4095 0 0 0 Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV
I have the same issue, speed through 5Ghz wifi is slow & Gets me only 260 Mbps, but when wired to the router I achieve speed up to 532 Mbps which max of my Internet package.
I would like to try the router on an upper band channel i.e Channels 149-165 but the router doesn't have it. I was having the same issue on my D-link router where the speed was limited to 230 Mbps, but while switching to channel 149 I achieved 520 Mbps which is surprising.
But in Linksys EA8500 channels 149-165 are missing, although Openwrt unlocks them, It's a bit complicated to use.
Guess it's time to return the router & get the Asus instead.
I am running DD-WRT v24-sp2 (08/07/10) std (SVN revision 14896) on a Linksys WRT160N. I am looking for some software that I can install on my PC and have the router send the traffic logs to it (Host IP ---> Dest IP, time, etc). I remember wallwatcher would do this, but it is no longer developed. Any recommendations? links? Thanks for the help!
I have actually been having this same exact problem also with the android phones. Everything else in the house works fine. Maybe you guys can come up with a firmware update for the router to resolve this issue. Thanks.
Tenna,
Thanks for the update. I believe the EA6200 does not have the GUI interface you mentioned. The External storage Tab does not have an administraion tab.
Nothing obvious with your stats (although I have never seen an Odd number of downstream channels)
At this juncture I would recommend geting another modem and seeing if that resolves it. If not, it is a provisioning issue. When you are talking with the ISP, please ask them tell you what the circuit is acutally provisioned for, not what the paperwork says. I dd have a big run around with Spectrum until I finally got transfered to the right department and then miracles occured.
And please do let us know.
Hi, MoH1,
Can you send in a screenshot of the WRT3200's dashboard so we can check the unavailable features? Also, may we know how the WRT3200 is connected to the mesh system?
If you want to utilize the mesh system's functionalities, we suggest to set is as the main network instead. The WRT3200 can be set to Bridge Mode and will act as an extended network.
Thanks for confirming, nmalgieri. Have you tried plugging the adapter into a different power outlet? Please try to do so if you haven't. If the issue persists, please email us at LinksysCares@linksys.com for further testing. This could be a possible hardware issue.
I am also having the same network drops since the latest 1.0.8.199531 firmware update. Worked fine before the update now randomly disconnects (shows amber lights on router), actually had done it twice since I've tried to write this comment. Can we get the previous firmware so we can roll it back and have a functional router?
We understand your sentiments Sullyfamily. We'll do the best we can to fix this setback.
Kindly send us with the following information at LinksysCares@linksys.com:
So we can add it on the note to the team.
@dmanokc I think I found a solution, at least one that worked for me. I did a factory reset and reconfigured it from scratch and it seemed to fix it. At first I tried a reset and then just reloaded my configuration but that didnt work, it was only when I basically started all over did things go back to normal.
I did try DDWRT and OpenWRT both were super annoying. OpenWRT no matter what I tried I couldnt get it to mount my USB hard drive. DDWRT for whatever frigging reason the moment I turned on any form of WEP security my computer wouldnt connect wireless anymore. super frustrating.
Anyway, try to reset / reconfigure, let us know how it goes, curious if thats the fix.
Hello, Mara_A,
Thank you veru much for your response.
Please see a screenshot for the WRT3200's dashboard and screenshots for the main network settings of the mesh system.
I am fine with the idea of keeping both the WRT3200 and the mesh system, my question is "what is the correct configuration?"
Shall I use the WRT3200 as the primary router, and the mesh system as the secondary router (i.e.: WAN of Primary router get connected to the LAN of the modem, and the WAN of the secondary router get connected to the LAN of the primary router)?
or shall I use the mesh systems as the primary router, and the WRT3200 as the secondary router?
I am thinking that if Ikept both the router and the mesh system, I would like to have 2 networks as below:
LAN A: For business and critical functions (such as Business, NAS, security cameras) - This would be the main network with VPN, firewall, device detection capabilities, remote monitoring and others.
LAN B: For home and kids activities (such as zoom classes, light games, TV) - LAN B would be a subset of the main network which should be managed by LAN A.
Additional requirements:
- LAN A should see and manage LAN B, but LAN B should not see or make any changes to LAN A (my kids are less than 12 yrs old but I want to avoid accidental mistakes). I want also to keep LAN A secure if the kids accidently did something wrong on the web and one of their devices on LAN B got compromised.
- I need to be able to apply VPN for the whole home ( a function that I know availabel in WRT3200)
Thank you so much in advance for your guidance and advice!
MoH1
Hi, mikanano,
We suggest reaching out to your PC's manufacturer as they are the right person to provide you with recommendations. The same goes as for the router since it's not running with the Linksys stock firmware. Hope this helps.
