Companies sell junk because people buy junk, when people ge fed up and stop buying it, then companies change their tune. I did a lot of research and saw mostly favorable comments, incljudeing from sites such as CNET and PCMAGAZINE. when one makes buying decfisions on trust in a sources word, then it behooves all of us to inform those sources about reality.
Cisco won't pay attention to my complains sincre I already bought it, but if i icomplain loudly enough and others don't buy the products.....well, as old Old Bem Johnson said, the prospect of hanging concentrates the mind.
If you put up with junk from companies, you deserve the junkl they sell you