We find that phone contact has better immediate results over using email. While posting issues in this forum is a great means of sharing information with other members and notifying Linksys of issues, Linksys I presume will escalate issues for resolution based on the volume of calls received through the official Linksys support desk. If Linksys receives a large number of calls pertaining to the same issue, that issue is more likely to be escalated as a problem for investigation and resolution. As such, in addition to posting issues in this forum, forum members are encouraged to call the toll free Linksys support desk to report their issues and complaints directly with Linksys.
Even though i might seem like Mfrs should push updates sooner as we would like, other factors contribute to how updates are pushed and released. Things like development, testing, regional developmennt and adhearing to regional government and technical standards, costs of doing all this and still making it effectively costs in development processes and testing. I would presume that pushing updates on a whim would not be cost effective nor good in using this kind of process. Other issues are at hand when developing FW and SW that the home user are not aware of.
EOL